DALLAS, TEXAS – CENTURY 21 Judge Fite Company was named one of the “Top 100 Places” to work in Dallas/Fort Worth by The Dallas Morning News. The competition had three categories – small, medium and large businesses – and CENTURY 21 Judge Fite Company was named the number seven best place to work in the large business category.
1,275 companies were nominated across three categories: small, medium and large businesses. "We were contacted by the Dallas Morning News that we had been nominated this past spring," said Jim Fite, President of CENTURY 21 Judge Fite. "The Dallas Morning News immediately sent out a questionnaire to all of our staff and real estate agents. Out of 510 surveys sent, 273 of our agents and staff responded, and gave over 420 comments! The paper then compiles all the survey results from the nominated companies and determines the rankings."
This is not the first time that the company has received similar recognition. For two years in a row, CENTURY 21 Judge Fite Company was recognized by Texas Monthly Magazine as one of the top 100 firms to work for by the Best Companies to Work for in Texas program.
"Being named in the Top 100 Places to Work, I can say I am proud and feel totally blessed," said Jan Fite Miller, Executive Vice President. "We owe this in large part to all of our real estate agents and staff that constantly work hard to achieve our goals. We knew that we ranked in the top 100, but when I learned we were number seven, I was even more humbled and proud. I know our parents, who started the company, would be as well."
Quality, customer satisfaction and the culture of keeping a great workplace have long been a focus of the company. When real estate pioneer Judge B. Fite founded his real estate, mortgage and insurance company in 1937, he launched a tradition that spans over seven decades of service and commitment to Dallas/Fort worth real estate. "We have a very family-oriented culture here," said Fite. "When a real estate agent or employee joins, I send an email with the subject line, 'Welcome to the Judge Fite family.' We build that culture from the day they start with our organization."
In a spirit of inclusion, the company surveys every agent and staff each year (separate from the survey conducted by the Top 100 process) and takes the results to the annual strategic planning meeting. From there, the plan is developed for the upcoming year and beyond based upon input from the responses. "My point is, it’s bottom up – from agents to staff to the management team," said Fite. "Once management signs off on our plan for the year ahead, we talk to our agents about what we’re going to be doing in the coming year. They have our commitment based on the survey they completed."
The focus on quality and inclusion does not stop with just agents and staff. "There is certainly a vested interest in the quality of service when your name is on the door," says Fite. "Every client is important . Your whole life is invested in it." Century 21 corporation does a quality service survey after every property closing seeking input from the customer - this is their national standard. "We see our results online in real time. I can look at our whole company’s results any moment of any day. We have a staff member who prints out every survey, every day. I have a stack at least a half inch thick every day and I read every quality service survey that comes back. I circle the overall rating, I read the comments and I write a personal note to the agent," said Fite. "Then I put them in Jan's inbox, she reads them, adds her comments and then each branch manager gets their agent's surveys." Fite believes this ongoing focus on the quality provided to every client is what has kept the company's overall quality service rating year-to-date at 96 percent.
About CENTURY 21 Judge Fite
Located at 400 S. Zang, Suite 310 in Dallas and in 20 convenient real estate offices in the Dallas/Fort Worth Metroplex, CENTURY 21 Judge Fite Company is a full service real estate brokerage specializing in residential, commercial, recreational, investment and luxury properties. CENTURY 21 Judge Fite Company has been serving the real estate needs of the Dallas/Fort Worth Metroplex since 1937, and has been named one of the “Best Companies” to work for in the state by Texas Monthly for two consecutive years. CENTURY 21 Judge Fite Company also offers mortgage, insurance, leasing, property management, relocation, commercial real estate services and utility services. To learn more about CENTURY 21 Judge Fite Company, visit http://www.Century21JudgeFite.com.
